Customer Reviews from Google Local, Yelp & Facebook
Marilene De R.
20:05 08 Feb 21
Both receptionist (telephone) and technicians were friendly and knowledgeable. I was able to schedule "initial pest assessment" the same day I called. The techs observed health/safety protocols, explained their assessment clearly, confirmed species (flying squirrel) and located probable points of entry. Traps have been set and Community Pest Solutions scheduled first return visit in three days. Immediately received invoice by email and photos. Very pleased with the interaction and plan of action. I understand the decision to set kill traps for this particular species is to prevent prolonged stress and trauma that often result in injury or death when trapped alive.... the guys apologized, but I trust it is the humane choice. Thank you.
Mary M. E.
15:29 14 Jan 21
We moved into our new home build and have had a serious infestation of stink bugs.. They sort of gathered on the back of our house before the build was complete. Joe and his team have been on top of it for us. They are quick to respond and very thorough. We paid for the yearly service but didn't realize that would include these intermittent returns to our house to rid us of the returning bugs. Very, very pleased with their service.
20:12 02 Dec 20
Jeremy and his assistant were wonderful. Can’t say enough.
20:35 12 Nov 20
My home has probably not been rodent-proofed since it was built 100 years ago. Needless to say there was a lot of work to be done! Community Pest Solutions has been so easy to communicate with as we talked through many options. While it is a costly ordeal to de-rodent your home, I feel confident that this will keep my house free from issues for hopefully way past my time here! They do not cut corners, are honest, and have made it very clear they will do a polished and complete job everyone is satisfied with. Their strong reputation is well earned and I'm glad I no longer have a disaster on my hands. They're great!
16:01 26 Oct 20
John is always punctual and easy to get in touch with. He takes his time when he is at the house and pays attention to our concern areas. We have been incredibly satisfied with CPS and would highly recommend them to others.
15:58 22 Oct 20
Community Pet Solutions has been great and Jeremy was amazing! He was very thorough, very responsive, and very knowledgeable.
21:01 09 Oct 20
Excellent customer service! Very friendly, professional, and effective treatment of our home. Highly recommended!
21:47 02 Oct 20
We have been using Community Pest Solutions for the past 3 years and are extremely pleased with their service. They are friendly, professional, and always on time. Would highly recommend!
15:42 25 Sep 20
Another great service provided today by Jeremy and his trainee. With the fall treatment we are now set for the season
16:00 18 Sep 20
John from CPS was always professional, courteous, and prompt, and made sure to explain everything he was doing. He always wore a mask in our home. And, most importantly, our pests are now gone! Highly recommended.
18:15 15 Sep 20
Came on short notice to deal with wasps in the wall. Super professional and very courteous in our covid land time.
mary beth P.
15:39 11 Sep 20
I would highly recommend this company. Efficient, personable and professional. Happy to have found them!
16:29 10 Sep 20
Joe was very polite, personable and finished the job quickly. He explained what he was going to do to solve the problem, did it quickly and with no fuss, and was on his way. Job well done.
14:25 10 Sep 20
Very professional, knowledgeable and courteous. Highly recommended!
21:07 03 Sep 20
We’ve had them come out twice, first for mice and a year later for yellow jackets. Both times John was very responsive, informative and professional. We haven’t had any mice since, and just had the yellow jackets treated but I don’t anticipate any issues. We will continue to use and recommend them for any pest issues.
16:31 03 Sep 20
At a moments notice, Jeremy came right out and did an excellent job of removing a large hornet's nest from my house. He was very thorough and and cleaned up all of the debris afterwards.I would highly recommend Community Pest Solutions.
13:36 03 Sep 20
Trying to catch squirrels and got a skunk instead. Over the weekend, they took care of the problem. Very impressive professional customer service!
19:06 02 Sep 20
I have used Joe at Community Pest Solutions on a number of homes and I couldn’t be happier. CPS has always exceeded my expectations. They are honest and professional, I couldn’t imagine a better company to use.
13:40 26 Aug 20
After I was stung by a bald-faced hornet, we located a nest in a tree in our yard. CPS was able to provide service within a few hours of my call. They treated and removed the nest efficiently and professionally. We were very pleased with their work and responsiveness!
19:06 25 Aug 20
Very responsive and friendly service!
15:51 24 Aug 20
John showed up on time and did an excellent job. He texted 15 minutes before he arrived to let me know he was on schedule. Great service and a great team. I highly recommend them
19:31 23 Aug 20
Knowledgeable efficient professional who took care of our yellow jacket problem quickly. Guaranteed return if the pests return. Thank you.
13:10 22 Aug 20
I have had a consistently great experience with Joe coming to pest proof my house. I live close to woodland preserve and trust me there are many pests that need to be "persuaded" to not attempt to live in my house, all seasons of the year. Joe is professional, thorough, and friendly. And importantly he is good with corralling snakes and mice!
05:59 22 Aug 20
I have had a consistently great experience with Joe coming to pest proof my house for the last year. I live close to a large woodland preserve, and trust...
20:03 20 Aug 20
This is a great local company! They are responsive, knowledgeable and professional. Highly recommend.
19:38 20 Aug 20
We were able to get an appointment quickly, and John came out and took care of all of our hornet issues. Prompt, pleasant and very efficient. Would use them again!
12:28 20 Aug 20
Great experience from the first phone call! Jen answered the phone and was helpful and kind. John came out and clearly explained everything and took care of a very large wasp nest in the wall of my second story. I HIGHLY recommend Community Pest Solutions and will use them again for any unwanted house guests!!
13:31 19 Aug 20
This company has been so respectful, professional, and flexible with us even during this weird time covid time. Jeremy is very nice and always able to answer any questions I have. I would 100% recommend this company and will continue to use them for all our pest needs!
12:02 17 Aug 20
Great Customer service team. They were quick to respond to my voice mail and answer my questions. Although I did not meet the service technician, he was professional over the phone, called before arriving and exterminated 2 ground nests of yellow jackets quickly. No waiting for days for the nests to die. Their online payment and contract signing was convenient.
18:10 07 Aug 20
Community Pest Solutions was quick to respond and came the day after we called about wasp nests on our house. They gave us pricing over the phone and Jeremy confirmed the services and prices when he came so we knew what to expect before he got to work. Jeremy was friendly and professional and we appreciate his help!
20:19 04 Aug 20
The CPS technician, Jeremy, was professional and personable. He diagnosed a difficult problem (a VERY large *indoor* yellow jacket nest) and resolved it quickly. I was particularly grateful that the company was able to send someone out the *same day* I called. I would definitely use their services again.
18:06 31 Jul 20
The assessment was very thorough, with explanations about each trouble point and how proposed treatment would address it safely. Jeremy was very pleasant, on-time and proposed a follow-on approach that would provide good value. Pests were controlled quickly, and at a good value. Would definitely recommend.
18:06 29 Jul 20
They have taken care of all my pests with ease
14:16 24 Jul 20
Very knowledgeable team and effective.
09:50 26 Nov 19
Call them. Take it from someone who recently discovered that bird mites exist, and that when the nest they've infested no longer contains any birds, those...
15:06 16 Oct 19
Wonderful service and prompt! I’m very happy with the specialists and targeted treatment on my home. A feel good company to work with!
15:07 18 Sep 19
Called them because my shut-in neighbor noticed large holes with piles of dirt against he front of his house. They came out the next day, set traps,...
22:21 10 Jul 19
⭐⭐⭐⭐⭐Just bought a house near the woods, and quickly learned that it was also a popular spot for wasps of multiple breeds. Called up Community Pest Solutions to spray apparent liquid magic on the exterior of my house, and not only have the nests gone silent, but now the wasps straight up avoid the house altogether, where before they were casing the joint for new nesting spots everywhere. WELL WORTH THE MONEY. I'll be having the house sprayed preventatively every spring going forward.
John Bileebob W.
12:19 24 May 19
Jeremy was professional, fast, and efficient. I really appreciated the follow up days after. barn sure is quiet after the squirrels were evicted.
05:15 05 May 19
Joe (and the whole team) have been nothing but extraordinary. This is the 3 or 4th year we have had them come out for wasp control and we don’t know what we would do without them! Even though we moved this year and had other companies closer to us who could of done the job...we still contacted Community pest solutions. The outstanding job and trust that they instill is what makes them irreplaceable!
17:17 21 Mar 19
we use community pest solutions at our senior living community. we can't say enough on the great work they do. always professional and detailed. they know their business for sure
15:52 13 Dec 18
Great company with great professional service. They’ve done work for me and many professional referrals.
12:32 27 Nov 18
Community Pest was able to schedule us quickly, and provided a free inspection. (Luckily all that was needed!)They were fast, professional, and gave great...
20:10 01 Oct 18
Called them to come out because my boyfriend's apartment building had gotten bedbugs and I was afraid they migrated over to my house.Good news- they...
17:28 11 Aug 18
Had a problem with yellow jackets. I say had because within a few hours of them coming out the nest is dead. Super friendly, super fast. Highly recommend. Thanks again!!
23:38 17 May 18
We can go outside again! Our house was overrun with wasps (which I thought were bees). Community Pest Solutions saved our Summer. So knowledgeable, thorough and honest. Really grateful for companies like this!
Emily Forrest S.
11:07 24 Apr 18
Super friendly and very quick to respond. Have uses them for about a year on a handful of occasions. I don't have one complaint.
15:35 17 Sep 17
When I found the problem nest, I contacted several companies online. CPS was one of only two who returned my call and the only one who could come soon to inspect the situation. Joe came out yesterday and sprayed the European yellow jacket nest that was attached to the house. He did a check all around the house for other problem areas and sprayed where needed. Joe is very knowledgeable and explained things to me. I was very satisfied with Community Pest Solutions and would certainly call them again.
20:53 20 Jul 17
Can not say enough about a company that responds fast, makes you a priority, and takes the time to give you options in an effort to not rip you off. So many companies take advantage of new home owners or inexperienced home owners. It's rare to find a company like Community Pet Solutions who goes out of the way to make you feel comfortable, while still providing a top tier service.
Sarah Smile R.
03:35 15 Jul 17
We have had a problem with ground wasps, and have been trying to get Terminix out for two days now.I called Community Pest Solutions at noon today, and he was here by five pm. He spent less than 45 minutes at my house, including going over the paperwork, AND actually spraying the wasps.He was extremely friendly, and understanding of my time constraints.I will definitely use this company for any future pest problems we might have, and I absolutely recommend them.
Aarika Brownrigg S.
01:23 21 Jun 17
Can't say enough good things about this company! Joe is wonderful, so knowledgeable, on time, polite, great to work with. He solved our carpenter bee problem with one treatment. Came back the following week to fix mice openings he found at no extra charge.
13:15 05 Jun 17
Joe is very knowledgeable and pollinator friendly. We are beekeepers and wanted to get rid of the carpenter bees in the house but not hurt our honey bees or any native pollinators. He also helped us with chipmunks in the attic (really!) and a groundhog. Joe did a great job and we can highly recommend him.
15:59 18 Apr 17
I contacted five different pest/critter control companies in the last month trying to get someone to come out and take care of a squirrel problem I had in my house. Between receiving no return calls or that they didn't deal with squirrels I was running out of options. I called Joe and he returned my call that day and scheduled to come out the following week. He is very professional and knowledgeable about the service he provides. He was very thorough and checked in places I didn't think to look. He set up traps and blocked all the areas where the squirrels were getting in. One of the best things was the 60 day guarantee for the services provided. Just adds that peace of mind. I would highly recommend their services. Wish I would have called them first.
04:11 01 Mar 17
Dedicated, passionate, and family owned business' are hard to come by...And Everyone Reading this agrees!
Heather Mitchell L.
02:41 27 Feb 17
I had called Orkin to come out for fleas and they told me there was nothing they could do. I also tried to get rid of the fleas myself with no luck. So I called Joe at Community Pest Control. He came out and took care of it in one treatment. He also took care of my box elder bug problem that Orkin was "treating". He was on time, professional and reasonably priced. I would recommend Community Pest Control to anybody that has a pest problem.
00:33 26 Feb 17
I had a hell of a time getting rid of a nasty yellow jacket nest in the ground in my yard. Tried a few risky DIY solutions, and was lucky enough to not get swarmed in my failure.Called up Joe from Community Pest Solutions and by the next day, the yard was mine again, and I didn't have to sell my firstborn to get it done. Definitely recommend using them.